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Acceptable Use Policy (AUP)

This Acceptable Use Policy has been instituted by BRMail / brmail.co.za in order to safeguard the rights and privacy of subscribers to this service. We therefore appeal to members of this online community to adhere to and respect both the letter and spirit of the following policy.

By joining the online community at BRMail / brmail.co.za you agree to abide by the terms of the following Acceptable Use Policy:

  1. You agree to conform to generally acceptable Internet etiquette ("netiquette") and to abide by BRMail / brmail.co.za's operating policies, which may be amended from time to time at BRMail / brmail.co.za's sole discretion, (and you hereby indemnify and hold BRMail / brmail.co.za free from liability in respect of any loss or damage of whatever nature caused as a result of any violations of such policy) which policies include but are not limited to the guidelines set out below:
    • not to send e-mail to any person who does not wish to receive it;
    • not to engage in any abuse of e-mail or spamming, and which shall include, but is not limited to, the posting or cross-posting of unsolicited articles with the same message (or substantially the same message) to an unacceptably high number of e-mail and newsgroup recipients that did not request to receive such messages;
    • not to forward or propagate chain letters or malicious e-mail, or e-mail that solicits the performance of any illegal activity or other activity that infringes on the rights of others;
    • not to create a false identity or forged e-mail address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message;
    • not to post or transmit any message, data, image or programme which is defamatory, or violates any other personal rights;
    • not to post or transmit any message, data, image or programme which is illegal, indecent, obscene, pornographic, racist, sexist, offensive, threatening, abusive, harassing, containing harmful or hateful data, image or programme;
    • not to post or transmit any message, data, image or programme which violates the intellectual property rights of others, including but not limited to unauthorised copyrighted text, images or programmes, trade secrets or other confidential proprietary information and trademarks;
    • not to interfere with use of the Internet by any other BRMail / brmail.co.za subscribers or other users;
    • not to post or transmit any file which contains viruses, worms, "Trojan horses" or any other destructive or contaminating features, regardless of whether or not damage is intended by you;
    • not to cancel BRMail / brmail.co.za postings other than your own;
    • not to repeatedly post gratuitous off-the-topic postings;
    • not to gather e-mail addresses and / or names or otherwise collect information about others without their consent;
    • not to violate the privacy of any person, which shall include but shall not be limited to, hacking and port scanning;
    • not use the BRMail / brmail.co.za platform to subscribe to, receive from or forward e-mail to Safelists.
  2. In the event that you should engage in any one or more of the above practices, which shall be determined in BRMail / brmail.co.za's sole discretion and which decision shall be final, then BRMail / brmail.co.za shall be entitled to:
    • terminate, without notice, your account and / or access to BRMail / brmail.co.za services;
    • remove any material or data or to block the use of the network when your use does not meet the acceptable use policy;
    • bill you for any costs incurred by BRMail / brmail.co.za, including, but not limited to, bandwidth, administration costs, downtime, usage of BRMail / brmail.co.za's name or registered domain names, and CPU cycles.
  3. These rules apply to any Internet-based distribution medium and any application using the Internet such as fax-like documents over the Internet.

Suspicious Activity

BRMail / brmail.co.za reserves the right to determine, in its sole discretion, whether any account is being used in a suspicious manner which would include, but not be limited to, activity such as the receipt of more than 2500 e-mails in a twenty four hour period. Should BRMail / brmail.co.za determine that any account is being used in a suspicious manner, BRMail / brmail.co.za may suspend use of the account indefinitely or for any such period that it may deem necessary in the circumstances.

Operating Policy

  1. A quota of 10 megabytes per mailbox is applicable (75 megabytes for BRMail Plus users). It is the user's responsibility to ensure that the mailbox never exceeds this quota.
  2. Except for BRMail Plus and other paying users, if an account is unused for 90 days it will be flagged as "idle". Idle accounts are disabled, any e-mail left in the mailbox will be removed and any new e-mail arriving for such mailbox will be returned to the sender with a message indicating that the mailbox has been disabled due to inactivity. Should the user log into the dormant mailbox, the mailbox will once again be enabled and all incoming e-mail will be delivered as usual. Please note that should the account be inactive for 90 days after being enabled it will be disabled again.
  3. If unused for 180 days, an account will be removed from the system completely and will be available for re-registration.


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